FAQs
1.✍️: Choose your text on the board (1-3 sentences) that our team will say. These sentences are written on the board and will be spoken by us. 💋
2.😍: Choose your favourite Photo, so we can print them out. 🎀
3.💌: Make sure to enter a valid email address
4.📨: Wait for 1-3 days, the Greeting Video will be delivered to your email inbox.🚀
Absolutely! 🎵 When placing your order, you can paste a music link or a YouTube link to the song you’d like included. Our team will take care of the rest. No inspiration? No problem — just let us know and we’ll select a song that perfectly matches the tone and message of your video
Not at all! 🎉 We create videos for every occasion — birthdays, graduations, promotions, Mother’s Day, Christmas, and much more. If you have a reason to celebrate, we’re here for it.
Videos typically run between 30 and 90 seconds ⏱️ — the perfect length to share a memorable message with friends, family, or colleagues on social media.
Your video will be delivered to your email inbox within 1–3 days 🚀 — often sooner than expected! Don’t forget to check your spam folder, just in case. 📁
🔒 No! We only share videos when you allow us, by clicking “Permission to post on TikTok”
We love creative, heartfelt, and even funny messages! 😄 However, we kindly ask that your message avoids profanity, religious content, political topics, or anything that could be considered offensive.
If we notice anything inappropriate in your submission, we’ll reach out and ask you to revise it before we proceed. We appreciate your understanding 🙏
Yes! 🌐 We support all languages. Our on-site filming teams can speak English, Chinese, and Arabic directly. For other languages, we use advanced text-to-voice technology to play your message during the shoot — ensuring it sounds natural and authentic.
Once your order is placed and paid, our team begins production as quickly as possible. Cancellations are only possible if the video has not yet been recorded. For exceptional circumstances, please contact us at 7Greetings@tasylia.com 📩 and we’ll do our best to assist you.